When you are booking for our trips, it is mandatory that you accept our ‘terms and conditions’ which are mentioned at the following link > TERMS & CONDITIONS. Also, don’t forget to read our baggage & other regulations. Click here > BUS REGULATIONS
Registering for any of our trips is very easy. Just select different options from the drop-down menu of each trip to choose the age, boarding location etc for each participant and click on ‘Add to Cart’. When you have added all the participants in your group then click on ‘View Cart’ and follow the instructions. After you checkout, your booking order number shall be generated and an automatic email shall also be instantly sent to the email ID provided by you (check your spam if you do not find this email in your normal Inbox). Note that we have not implemented online payment gateway yet. Hence, after placing your booking on our website, you shall be required to send the booking amount by bank transfer to our bank account. WARNING : If you click on the button PROCEED TO PAYMENT, your seats for the trip in subject shall be definitively booked so if you are unsure about your booking, do not press this button otherwise you shall be liable to pay the booking amount even if you do not want to join the trip.
We are coming up soon with online direct payment on our website. At the moment, there are five possibilities. One, you may pay the amount to any of your friends or colleagues having any European bank account, ask him/her to make the payment on your behalf and send us the screenshot of it. Two, you may go to any nearest post office with our bank account details mentioned on ‘bank transfer’ option of payment and the payable amount and ask them to put that amount on our account. This may incur some charges and they may also deny putting large amounts. Please check with them what is the maximum that you may put at once and make different transactions. Three, you may click here and use ‘Wise’ or click here and use ‘XE’ money transfer services to make the transfer to our account. Four, you can send us an email if you want to pay using PayPal with your credit or Forex or non-European cards. PayPal service charges shall be charged extra on the top of the trip amount. Five, you may visit our office in Gent to pay in cash. Six, if one of our buses is passing through your city for some other trip prior to your own trip, you may inform us & come to our bus to pay to our Tour Manager/s. Note that after placing the booking order, you will be obliged to pay and in the lack of payment appropriate legal action may be taken to recover the whole due amount + 8% interest on the amount + costs incurred on recovery proceedings. NOTE that you must make the payment in advance of the trip and not during the trip itself.
Bank Account Number (IBAN): BE87 3630 7099 9794
Account holder/Beneficiary Name: See-Globe BVBA (if your bank requires First Name – See Globe and Last Name – BVBA)
Name of Bank: ING
Swift/BIC code: BBRUBEBB
Address: Roggestraat 61, 9000 Gent (Belgium)
Certainly not ! Note that once you place a booking order with us, you become liable to pay the whole amount even if you are joining or not. So do not place a booking order until you are sure of joining and also ready to make the bank transfer within 48 hours of your booking.
According to the EU regulations, each participant is required to have one seat in a bus even if it is a one day old infant. Therefore, for each trip, every individual is given a separate seat. Unless otherwise mentioned in the trip details, children below 3 years of age on the date of travel pay half price of the usual price for a trip. With this half ticket, the child gets a seat in the bus but no separate bed if there is overnight stay involved for a trip whereas full ticket entitles the child to get both a separate seat and bed during the trip. Note that See-EU Tour Manager may ask for a date of birth proof, if necessary. Note that you may take baby strollers in all of our trips without any extra cost and that you do not need to bring any special baby seat or car seat.
You would need to bring your identification documents with you, whichever applicable, few examples are: Passport, Residence Card, Driving License, Student Card, Company Card, Attestation Document from City hall if you are waiting for your resident card etc. You may travel with B or D Type visa of Belgium also within Schengen territory. You may travel with the document that you receive from city hall when you are waiting for a resident card, for example: Model 2, Annexure 15 etc. Carrying your national passport is mandatory.
We try to make the pick-up points easy to reach as well as convenient for both the participants and for the journey route/timings. Considering these elements in mind, we pick up usually at the following location in Gent: Gent Dampoort Train Station. Note that it is not Gent Sint-Pieters Station unless specifically mentioned for a specific trip only. Our bus picks up at the main entrance of the train station itself. Registered participants receive details of the pick-up points by e-mail prior to the trips. *Due to extensive road works around Gent Dampoort Station, we are picking-up momentarily from Ter Platen Brug near Citadel Park in Gent. See the following Google Maps Link for the exact location: https://goo.gl/maps/PJVZ9SPcHm9hLmVB8
We try to make the pick-up points easy to reach as well as convenient for both the participants as well as for the journey route. Considering these elements in mind, we pick up usually at the following location in Brussels: Brussels North Station. Please take the exit from the side of Platform 1 (or ask near the ticket counter, where is the Eurolines office and take that exit from the station) and just outside the Eurolines office, stand at the bus shelter in front of the “Exki” Shop. Registered participants for any trip receive a detailed map of the pick-up points by e-mail prior to the trips. Click here to see the map of the exact location and click here to see the street view of the location. We have been asked this question many times by several participants, hence, please note that Brussels North (in English) Bruxelles Nord (in French) and Brussel Noord (in Dutch) are the names of the same station.
We try to make the pick-up points easy to reach as well as convenient for both the participants as well as for the journey route. Considering these elements in mind, we pick up usually at the following location in Evere: the local bus stop named ‘Paul Leduc’ which is located at the corner of Rue De Geneve and Avenue Henry Dunant. Click here to see the location.
We try to make the pick-up points easy to reach as well as convenient for both the participants as well as for the journey route. Considering these elements in mind, we pick up usually at the following location in Leuven: On the corners of the following two streets: ‘Diestsevest’ corner with ‘J.B. Van Monsstraat’. Click here to see the location.
We try to make the pick-up points easy to reach as well as convenient for both the participants as well as for the journey route. Considering these elements in mind, we pick up usually at the following location in Mechelen: De Lijn bus stop at the corner of Elektriciteitstraat and Oscar van Kesbeeckstraat, just next to Delhaize supermarket Click here to see the location.
We try to make the pick-up points easy to reach as well as convenient for both the participants as well as for the journey route. Considering these elements in mind, we pick up usually at the following location in Mechelen: De Lijn bus stop at the corner of Elektriciteitstraat and Oscar van Kesbeeckstraat, just next to Delhaize supermarket Click here to see the location.
We try to make the pick-up points easy to reach as well as convenient for both the participants and for the journey route/timings. Considering these elements in mind, we pick up usually at the following location in Liège: Gare d’Angleur or Angleur Station. Please stand at the local bus stop which is just next to the entrance of the train station. Click here to see the location.
We try to make the pick-up points easy to reach as well as convenient for both the participants as well as for the journey route. Considering the applicable driving regulations for buses in Luxembourg City, we pick up usually from ‘P&R Bouillon Luxembourg-Hollerich‘.
We try to make the pick-up points easy to reach as well as convenient for both the participants as well as for the journey route. Considering these elements in mind, we pick up usually at the following location in Utrecht: From Utrecht Train Station Bus Stop named ‘Van der goesstraat’. Click here to see the location.
We try to make the pick-up points easy to reach as well as convenient for both the participants as well as for the journey route. Considering these elements in mind, we pick up usually at the following location in Breda: From Breda Kinepolis Bus Stop named as ‘Breda, Breepark’. Click here to see the location.
We try to make the pick-up points easy to reach as well as convenient for both the participants as well as for the journey route. Considering these elements in mind, we pick up usually at the following location in Eindhoven: In front of the Van Der Valk Hotel Eindhoven. Click here to see the location.
We try to make the pick-up points easy to reach as well as convenient for both the participants and for the journey route/timings. Considering these elements in mind, we pick up usually at the following location in Paris: Place de la Porte Maillot. Please gather in front of ‘Le Palais Des Congres’ where taxis and buses are usually picking up the passengers. Click here to see where exactly you can wait for the bus or click here to see the street view of the location.
The departure timings that we announce on trip pages takes all the pick-up points into account while calculating those timings. However, if there is nobody boarding from one of our pre-announced pick-up points, that naturally affects the pre-announced timings and our team makes necessary changes in timings accordingly. Even if on the website pre-announced timings stay visible always, registered participants of any trip are asked to check and follow the final pick-up timings intimated to them via e-mail in advance of the trip. Therefore, the timings mentioned in our ‘Useful Information’ e-mail sent to all registered participants supersedes the pre-announced timings on our website in such scenarios.
Since there are always a number of people on the waiting list for various trips, we discourage any last-minute cancellation. You must understand that organizing a trip needs planning, payments, booking of rooms, transport etc well in advance. If you want to cancel your reservation, just inform us by e-mail about it. If you cancel your reservation at least 7 working days before the actual departure date of a trip, we will refund the amount (-20%) only if your place is taken by someone else. In that case also we would deduct 20% of the total amount as administrative charges. If you cancel your reservation more than 10 days before the actual departure date of the trip, a fixed amount of 20€ pp shall be deducted from the refund amount as administrative charges. And that there will be no refund of the amount if you cancel your reservation when the trip is departing in less than 7 working days time or if your place/s remain vacant and not taken by anyone else. We cannot adjust the amount for any other trips either since it would amount to indirect refund only. On the other hand, if we cancel a trip due to less number of participants or any other unavoidable reason, the total amount shall be refunded to you without deducting any charges.
For weekend trips, it is not possible to shift your amount or date to another trip to same or different destination since it involves hotel, ticket, other bookings etc and we may not cancel those arrangements once you already booked for that trip. However, if it is a one day trip and the same or different one day trip is organized on same or different date, you may switch your booking to a different trip by paying 5 euro extra surcharge per person (including children). Please note that in case of no show on the day itself and then asking for using your amount for another trip is not possible. Similarly, making any such shift when it is less than 5 days time to the departure of your original trip is also not possible. So any such request of shifting should come at least more than 5 days in advance of your original trip and can be facilitated by paying 5 euro extra surcharge per person as mentioned above.
Since for almost all our trips we receive multiple requests from guests to allot them front row seats due to various reasons e.g. in almost every trip a few requests citing motion sickness or accompanying children whereas we have many children in each of our trips usually. Moreover, we cannot allot front rows for everyone and leave the back rows empty. Hence, in order to keep our seats distribution justified without discrimination towards any of our guests, we allocate our seats in the order of payments received for bookings. Therefore, if you wish to have seat in the front rows of the bus, you must book+pay for a trip quickly. We make an exception though when someone provides a valid medical attest stating the need of specific seats during the journey. You may of course exchange your seat with mutual consent with other guests. If some guests really wish to have guaranteed specific seats of their choice, they may write us an email to enquire about the availability of those seats. Upon confirmation, they would be required to pay 15€ extra for each requested seat.
For our one day trips, we have to follow several European driving hours regulations for our drivers and therefore plan our itinerary in such a manner that you have more than ‘normal’ visit time at any destination. Since violation of any of those regulations shall result in heavy penalties to our company, we cannot take any risk and follow the timings very strictly especially during the one day trips. Hence, we usually go directly to the destination without any breaks unless the journey is longer than 4 hours (more than 400kms). In that case, we take a break on the way and continue further. For our overnight trips, we plan the itinerary in such a way that in normal circumstances we reach our destination somewhere between 9 and 12 AM next day so that we can have the whole day for us to visit the city. We suggest you to check google maps for directions from our last pick-up point for any trip to the city of arrival by road. You will see the distance in kilometers there. You can roughly calculate the journey time using the following formula: 100kms per hour + 2-3 breaks of about 20 minutes each on the way. This will indicate tentative journey time for a specific trip.
The accommodation is usually provided on a shared basis. Most of the times we reserve rooms with 4-6 participants per room. This combination may however be different also. Note that the rooms are always with attached WC/showers in each room. While allotting the rooms to the participants, See-EU Tour Manager always considers the factors like gender combinations, family combinations and group combinations in mind so that the most convenient allotment of rooms is done. You may always inform us if you would like to share the rooms with specific participants. Unless it does not really disturb the whole allotment plan, See-EU Tour Manager always considers it.
You should always check in the trip description just under the price as to what is included in the price. Anything which is not mentioned there is naturally not included. We mostly offer light refreshment on board during the first morning after departure (not during one-day trips) which usually includes juice and a cake. Apart from that, we do not offer any food during the trips. Some See-EU Tour Managers though arrange for dinner or lunch at some local Indian restaurants which you can join. During the journey, participants can utilise the elaborate menu of our on-board shop which offers practically everything you might need during a trip including many hot and cold drinks, snacks, chocolates, domestic items and ready to eat hot Indian meals (both veg & non-veg) served to you on reasonable price. Note that we cannot heat your food on the bus and strongly recommend to utilize our economic and efficient services on board. Our TMs can also give you recommendations for food points during the lunch/dinner breaks. Also note that no hotels in Europe provide any kitchen to their guests to cook their own food. Note that it is only youth hostels (not hotels) that there are such shared kitchens with utensils etc. Knowing the expectations and habits of our lovely Indian guests, we stay primarily in hotels and not in dormitory rooms where you all have to go to shared bathrooms and toilets outside of your own rooms.
